Shipping information

Shipping to USA
  • We offer flat shipping rates to all 50 states
Shipping to Canada and other countries
  • Customer is responsible for any Duties, Taxes, and Customs Fees
Other International Customers
  • Contact us with your delivery address for a shipping quote

Customer service

We are dedicated to providing quality service, products and support. Have questions?

Track your order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

return policy

Returns & Cancellations

30-Day Satisfaction Guarantee If you changed your mind or are not 100% satisfied with your purchase, we accept returns on products in new and unused condition within 30 days of delivery.

How to Start a Return:

  1. Contact Us: Email help@spottermirror.com to begin the process.

  2. Shipping: The customer is responsible for return shipping costs. Original shipping charges are non-refundable. Please note that no COD or freight-collect shipments will be accepted.

  3. Inspection & Refund: Upon receipt of your return, we will notify you and process your refund. Refunds will be credited to your original method of payment within 3 business days.

Defective or Damaged Items

If your mirror arrives damaged or has a manufacturing defect, please contact us immediately. In these cases, Spotter Mirror will cover the return shipping costs and provide a full refund or a free replacement. Please note that any vehicle issues (electrical, physical damage) or incorrect part selection by the customer do not qualify as product defects.

Important Guidelines:

  • Condition: The product must be unused and in its original packaging. No refunds will be granted on any part that has been installed or modified.

  • Fees: We do not charge restocking fees.

  • Labor: Spotter Mirror is not responsible for any labor or installation charges.

Order Cancellations

  • You may contact us to cancel your order at any time before it ships. Because we strive for fast service, most orders ship within 1 business day.
  • A 3.5% payment processing fee will be deducted from the total refund to cover the non-refundable costs charged by our payment processor.